Sales Assistant at MyStamp.lk

Job Description: Sales Assistant at MyStamp.lk

Company Overview: MyStamp.lk is a distinguished manufacturer of rubber seals and stamps located in Mawaramandiya, Kadawatha, Sri Lanka. We specialize in producing high-quality custom rubber stamps tailored to meet the specific needs of businesses and individuals nationwide.

Position: Sales Assistant

Location: Remote (Work from Home)

Job Type: Commission-based

Job Responsibilities:

1. Customer Communication:
   • Engage with potential customers who inquire via Whatsapp, Facebook, and other communication channels.
   • Understand customer requirements for rubber seals and stamps.
   • Guide customers through our product offerings and customization options.
2. Order Management:
   • Process orders accurately and efficiently.
   • Coordinate with the production team to ensure timely delivery of stamps.
   • Update customers on the status of their orders and manage expectations.
3. Design Coordination:
   • Collaborate with graphic designers to create or modify stamp designs based on customer requests.
   • Ensure that designs are finalized and approved by customers promptly.
4. Customer Support:
   • Address any concerns or complaints from customers professionally and promptly.
   • Provide solutions or escalate issues as needed to ensure customer satisfaction.
5. Sales and Commission:
   • Achieve sales targets set by the company.
   • Earn commission based on successful sales; 10% commission on each completed sale.
   • Maintain accurate records of sales and customer interactions.
6. Training and Qualifications:
   • The first 2 months will be considered a training period.
   • Applicants must have 3 S passes from GCE A level or equivalent qualifications.
7. Additional Benefits:
   • Provided with a company mobile phone for business communications.
   • Access to internet and call facilities to support job responsibilities effectively.

Requirements:

• Proven experience in sales or customer service roles, preferably in a similar industry.
• Excellent communication skills in both English and Sinhala (Tamil is a plus).
• Ability to multitask and prioritize tasks effectively.
• Strong negotiation and problem-solving skills.
• Familiarity with graphic design concepts is advantageous.
• Self-motivated and driven to achieve sales targets.
• Ability to work independently and as part of a team.

Compensation:

• Commission-based: Earn 10% commission on each successful sale.
• Additional incentives based on performance and targets achieved.

Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are suitable for this role to opulibiz@gmail.com